Terms & Conditions
Last updated: 9 October 2026
Welcome to Blossom Glow. These Terms & Conditions apply to all treatments performed at our studio and to all products purchased through our website. By booking a treatment or placing an order with us, you agree to these terms. Please take a moment to read them carefully.
About Us
Blossom Glow is located at 21 Woodlands Close, Primz Bizhub, Singapore 737854.
Email: blossomglow91@gmail.com
WhatsApp: +65 8494 6236
1. Treatment Terms
Results May Vary
Every skin is unique, so results from Blossom Glow treatments may differ from person to person. While we always strive to deliver the best possible results, no specific outcome can be guaranteed. We are happy to discuss realistic expectations with you during your consultation.
Payments & Refunds
All payments made for Blossom Glow treatments are non-refundable, including where results do not meet personal expectations. This does not affect any rights you may have under applicable Singapore law.
Touch-Up Sessions
A touch-up session may or may not be required, depending on your individual results. Where needed, touch-up sessions are provided on a complimentary basis. Use of Blossom Glow's aftercare products is a required part of the treatment process, and these products must be purchased directly from us.
Your Health & Suitability
You are responsible for ensuring you are in suitable health before undergoing any Blossom Glow treatment. Please let us know about any skin conditions, allergies, medications, or pregnancy before your session. If you are unsure whether a treatment is right for you, please seek advice from a qualified doctor beforehand.
If You Experience Any Unusual Symptoms
If you notice any unusual reaction after your treatment, please seek medical attention promptly and contact us so we can assist.
Limitation of Liability
All treatments are undertaken at the client's own discretion. To the fullest extent permitted by law, Blossom Glow shall not be liable for adverse reactions, side effects, or allergies arising from the treatment, particularly where relevant health information was not disclosed or aftercare instructions were not followed. Nothing in these terms excludes or limits any liability that cannot be excluded or limited under Singapore law.
Treatment Consent
Before your treatment, you will be asked to read and sign our Treatment Consent Form at the studio, confirming that you have read, understood, and agreed to these terms.
2. Online Product Purchase Terms
Opened Products: No Change-of-Mind Returns
For hygiene reasons, products that have been opened, unsealed, used, or tampered with are not eligible for change-of-mind returns, exchanges, or refunds. This includes products opened for testing. Statutory remedies for defective, unsafe, incorrectly supplied, or misdescribed goods remain available where applicable.
Other Non-Refundable Reasons
We do not offer discretionary returns, exchanges, or refunds for a change of mind, an incorrect product selected by the customer, dislike of scent or texture, or results that do not meet personal expectations, including where the product is unopened. Damage or problems caused by overuse, misuse, improper storage, use after expiry, contamination, or failure to follow instructions do not qualify where they are attributable to the customer.
Individual Suitability, Sensitivity & Allergies
Products may not suit everyone. Please check the full ingredient list and warnings before purchase and use. Do not use a product containing an ingredient to which you have a known allergy. Individual sensitivity or an allergic reaction does not automatically entitle the customer to a refund; any claim will be assessed on its facts and applicable law. A reaction will not be dismissed where a product defect, inadequate warning, or another issue may be involved.
Use Only as Directed: Do Not Overuse
Follow the product label for the amount, frequency, application area, and storage. Do not apply more often or in larger amounts to try to speed up results. Perform a patch test as directed. A patch test cannot guarantee that a reaction will not occur. For external-use products, do not apply inside the vagina, to mucous membranes, or to broken or irritated skin unless the product is specifically intended and labelled for that use.
If a Reaction Occurs
Stop using the product and seek medical advice if irritation or other symptoms occur. Seek urgent medical help for breathing difficulty or swelling of the face, lips, or tongue. Contact Blossom Glow with your order details, product and batch information, and a description of the reaction. Please keep the packaging and remaining product for assessment.
Product Problems & Consumer Rights
Contact us promptly if an item arrives damaged, faulty, incorrect, or otherwise does not match its description. Please provide proof of purchase and any available photos or batch details so we can assess an appropriate remedy under applicable law. Opening an item to discover a defect does not, by itself, remove your legal rights. Nothing in this policy overrides applicable Singapore consumer law or mandatory marketplace protections.
Online Purchase Acknowledgement
By completing your purchase after being shown these terms, you acknowledge the applicable product-use and return conditions. This acknowledgement does not waive your statutory rights.
3. General
Changes to These Terms
We may update these Terms & Conditions from time to time. The latest version will always be available on this page, with the date of the most recent update shown at the top.
Governing Law
These terms are governed by the laws of Singapore.
Contact Us
If you have any questions about these terms, we're always happy to help.
Blossom Glow, 21 Woodlands Close, Primz Bizhub, Singapore 737854
Email: Blossomglowsg@gmail.com
WhatsApp: +65 8494 6236